Frequently Asked Questions
About Online Computer Training

WHAT IS ONLINE TRAINING? 
TRAINING IS CONDUCTED ON LINE VIA ZOOM OR MICROSOFT TEAMS.
 
DO YOU TRAIN GROUPS?

YES WE DO.  TALK TO US ABOUT PRICING AND CONTENT FOR YOUR GROUP.

DO YOU OFFER TRAINING OUT OF HOURS?
OUR TRAINING HOURS ARE MONDAY TO FRIDAY BETWEEN THE HOURS OF 9.00AM TO 5.00PM.  TRAINING OUTSIDE THESE HOURS CAN BE ARRANGED.

HOW DO YOU KNOW WHAT LEVEL OF TRAINING WE NEED?

WE WILL HAVE AN INITIAL CONVERSATION WITH YOU TO FIND OUT WHAT YOU NEED AND WHAT SUITS YOUR EXPECTATIONS.  WE THEN STRUCTURE SUITABLE TRAINING SESSION(S) TO SUIT YOUR NEEDS.
 
WHAT DO I NEED FOR THE TRAINING SESSION?

ALL YOU NEED IS YOURSELF, A DESKTOP OR LAPTOP, INTERNET OR WIFI CONNECTION AND YOUR QUESTIONS.  IT'S THAT EASY.

DO YOU OFFER TRAINING NOTES / MANUALS?

YES.  TRAINING MANUALS AND / OR NOTES CAN BE PURCHASED THROUGH US VIA OUR THIRD PARTY SUPPLIER.
DO YOU OFFER SUPPORT?

YES.  WE OFFER POST TRAINING SUPPORT TO EVERYONE WHO BEEN TRAINED WITH US.  TALK TO US ABOUT WHAT WORKS BEST FOR YOU.

HOW DO WE PAY?

PAYMENT IS REQUIRED PRIOR TO THE TRAINING SESSION AT THE TIME OF BOOKING..
 
CAN I PAY WITH A CREDIT CARD?
 
YES.

WHAT ARE THE PRICES?

PRICING IS OUTLINED ON THE BOOKINGS PAGE.  ALL OUR PRICING IS GST INCLUSIVE.

The Temporary Alternative

The Temporary Alternative is a boutique IT training company based in Melbourne, Australia, specialising in online computer training. We offer a range of online training services designed to help your business and staff reach their full potential. Our services are fully customised and tailored to suit each business, so you can get exactly what you need.

Level 3, 2 Brandon Park Drive

 Wheelers Hill  Vic  3150

ABN:  18145346856
Monday to Friday

9.00am - 5.00pm

After hours training by prior arrangement

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