Frequently Asked Questions
About Online Computer Training

WHAT IS ONLINE TRAINING? 
TRAINING IS CONDUCTED ON LINE VIA ZOOM, MICROSOFT TEAMS OR GOOGLE MEET.
 
DO YOU TRAIN GROUPS?

YES WE DO.  TALK TO US ABOUT PRICING AND CONTENT FOR YOUR GROUP.

DO YOU OFFER TRAINING OUT OF HOURS?
OUR TRAINING HOURS ARE MONDAY TO FRIDAY BETWEEN THE HOURS OF 9.00AM TO 5.00PM.  TRAINING OUTSIDE THESE HOURS CAN BE ARRANGED.

HOW DO YOU KNOW WHAT LEVEL OF TRAINING WE NEED?

WE WILL HAVE AN INITIAL CONVERSATION WITH YOU TO FIND OUT WHAT YOU NEED AND WHAT SUITS YOUR EXPECTATIONS.  WE THEN STRUCTURE SUITABLE TRAINING SESSION(S) TO SUIT YOUR NEEDS.
 
WHAT DO I NEED FOR THE TRAINING SESSION?

ALL YOU NEED IS YOURSELF, A DESKTOP OR LAPTOP, INTERNET OR WIFI CONNECTION AND YOUR QUESTIONS.  IT'S THAT EASY.

DO YOU OFFER TRAINING NOTES / MANUALS?

YES.  TRAINING MANUALS AND / OR NOTES CAN BE PURCHASED THROUGH US VIA OUR THIRD PARTY SUPPLIER.
DO YOU OFFER SUPPORT?

YES.  WE OFFER POST TRAINING SUPPORT TO EVERYONE WHO BEEN TRAINED WITH US.  TALK TO US ABOUT WHAT WORKS BEST FOR YOU.

HOW DO WE PAY?

PAYMENT IS REQUIRED PRIOR TO THE TRAINING SESSION AT THE TIME OF BOOKING..
 
CAN I PAY WITH A CREDIT CARD?
 
YES.

WHAT ARE THE PRICES?

PRICING IS OUTLINED ON THE BOOKINGS PAGE.  ALL OUR PRICING IS GST INCLUSIVE.

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